Vision for Education’s branches are supported by our safeguarding, finance and marketing teams, which are located at our head office in Sheffield.
Safeguarding issues and enquiries
Reporting a safeguarding issue
We take the safety and welfare of pupils very seriously. If you have any safeguarding concerns about one of Vision for Education’s teaching or support staff, please contact the appropriate local branch immediately to report the issue.
Candidate registration and vetting
If you have a query relating to your registration, please contact our safeguarding team directly during office hours (8am to 5pm, Monday to Friday) on:
Tel: 0114 272 2485
Pay and invoicing queries
If you have a pay-related or invoice query, please contact our in-house payroll team directly during office hours (8am to 5pm on Monday to Friday) on:
Tel: 0114 349 1500
Make a complaint
We're always looking at ways we can improve our services. If you're not happy with the service you have received, we want to know about it straight away so that we can resolve things quickly for you.
We encourage schools and candidates to try to resolve their issue locally first by contacting their local branch (link to branches) to make an informal complaint. If this is not possible or it does not resolve your issue, you will need to make a formal complaint.
You can email or send your formal complaint to:
Address: Complaints, Vision for Education, 3rd Floor, Building 3, St Paul's Place, 129 Norfolk Street, Sheffield S1 2JE
We aim to resolve complaints within five working days, but more complex issues may take a little longer.
Journalists with enquiries can get in touch with the Marketing team on:
Tel: 07501 465 611
Our normal office hours are Monday to Friday 8am - 5pm.